Last updated: 26-09-2025

1. Introduction

Drupto Consultants Pvt Ltd ("we," "us," or "our") is committed to protecting your personal data and complying with the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use DruptoQuiz (the "Platform"). By using our service, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The entity responsible for your data is:
Drupto Consultants Pvt Ltd
Email: support@druptoconsultants.com

3. Information We Collect

We collect the following categories of information:

• Personal Identification Information: Name, email address, contact details, and account credentials you provide when you register.
• Quiz Data: Your quiz responses, scores, and related performance data.
• Technical Information: IP address, device type, browser information, and operating system, collected automatically.
• Usage Data: Your interaction with the Platform, pages visited, time spent, clicks, and other behavioral metrics.
• Payment Information: Payment details, which are processed securely via our third-party payment gateway, Razorpay. We do not store your full credit card details.

4. How We Use Your Information & Legal Basis for Processing

Your data is used for the following purposes, based on the specified legal grounds:

• To provide, operate, maintain, and improve the Platform and its features (Legal Basis: Performance of a contract).
• To authenticate users, manage accounts, and process transactions (Legal Basis: Performance of a contract).
• To communicate with you, including sending notifications, updates, and responding to support requests (Legal Basis: Legitimate interests).
• To analyze usage for quality improvement, troubleshooting, and to enhance user experience (Legal Basis: Legitimate interests).
• To comply with legal requirements, prevent fraud, and enforce our policies (Legal Basis: Legal compliance).
• With your consent for marketing communications (Legal Basis: Consent).

Automated Decision Making and AI

Some platform functions use Artificial Intelligence to generate and assess quiz content. These automated processes are not intended to produce legally binding decisions and may have inaccuracies. We use this to provide a better service, which constitutes a legitimate interest.

5. Data Sharing, Disclosure, and Analytics

We do not sell or rent your personal data. We may share information with trusted third-party service providers under confidentiality agreements for essential services like payment processing (Razorpay), hosting, and analytics.

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. This helps us improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. We use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Google Analytics

For users who are logged into their accounts, we use Google Analytics to collect information about engagement with our platform. This helps us understand feature usage and overall application performance. This data is used in an aggregated and anonymized form to guide our development and enhance our services.

6. Data Security

We implement reasonable and appropriate technical and organizational safeguards to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights Under GDPR

Depending on your location, you may have the following rights regarding your personal data:

• **The right to access:** You have the right to request copies of your personal data.
• **The right to rectification:** You have the right to request that we correct any information you believe is inaccurate.
• **The right to erasure:** You have the right to request that we delete your personal data, under certain conditions.
• **The right to restrict processing:** You have the right to object to or restrict our processing of your data.
• **The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
• **The right to withdraw consent:** You have the right to withdraw your consent at any time where we relied on your consent to process your information.

To exercise these rights, please contact us at support@druptoconsultants.com. You also have the right to lodge a complaint with a supervisory authority.

9. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to function and to enhance your experience. For more details on what we use and your choices, please refer to our Cookie Policy.

10. International Transfers

If your data is transferred internationally (e.g., outside the European Economic Area), we ensure that appropriate legal and security protections are in place in accordance with applicable laws, such as using Standard Contractual Clauses.

11. Children’s Privacy

The Platform is not intended for children under 18 years of age. We do not knowingly collect personal data from children without verifiable parental consent.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For questions or concerns about this Privacy Policy, or to exercise your rights, please contact:
Drupto Consultants Pvt Ltd
Email: support@druptoconsultants.com